Inpsire your team to be happy and do something...

Watch the Smile & Move video, 3 fun minutes that will remind you and your team of the core fundamentals that lead to better work, better relationships, and better results.

Create something wonderful with your people... Start smoving

It takes a speaker and a listener to have a conversation, so when it's your turn to speak, speak effectively to help your listener. Use as few words as necessary to get your point across.


Factor in personality differences. Just because someone isn't looking at you (or is giving one-word answers, or not asking questions, etc.) doesn't necessarily mean he's not listening. He could be shy, or have trouble expressing himself.


You want your eye contact to be steady, but not awkward. Avoid shifty, quick eye movements or lingering stares by maintaining a gaze long enough to notice the other person's eye color before looking away.


Take into account regional speech, dialect and cultural differences. For example, the pace or speed at which someone speaks may differ by regions in a country, and in some Asian cultures children are taught to avoid direct eye contact with authority figures.


Perception is reality - if people get the sense that they're not being heard, then they're not being heard.

'Listen' and 'silent' have the exact same letters. Coincidence?